Rancangan Peningkatan Kkualitas Pelayanan Perum Pegadaian Dengan Weighted Importance - Performance Analysis(WIPA) Dan Quality Funtion Deployment (QFD) (Studi Kasus: Perusahaan Umum Pegadaian cabang Purwotomo)
| Main Author: | SUBEKTI, ENY |
|---|---|
| Format: | Karya Ilmiah NonPeerReviewed application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2007
|
| Subjects: | |
| Online Access: |
http://eprints.ums.ac.id/16734/1/Halaman_Depan.pdf http://eprints.ums.ac.id/16734/2/Bab_I.pdf http://eprints.ums.ac.id/16734/4/Bab_II.pdf http://eprints.ums.ac.id/16734/5/Bab_III.pdf http://eprints.ums.ac.id/16734/7/Bab_IV.pdf http://eprints.ums.ac.id/16734/12/Bab_V.pdf http://eprints.ums.ac.id/16734/14/Bab_VI.pdf http://eprints.ums.ac.id/16734/16/Daftar_Pustaka.pdf http://eprints.ums.ac.id/16734/20/Lampiran.pdf http://eprints.ums.ac.id/16734/ |