Analis Mutu Pelayanan Jasa Perbankan Dengan Metode Service Quality Dan Quality Function Deployment (QFD)di PD. BPR BKK Taman Kabupaten Pemalang
| Main Author: | Saputro, Dwi Agus |
|---|---|
| Format: | Karya Ilmiah NonPeerReviewed application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2007
|
| Subjects: | |
| Online Access: |
http://eprints.ums.ac.id/16377/1/Halaman_Depan.pdf http://eprints.ums.ac.id/16377/2/Bab_I.pdf http://eprints.ums.ac.id/16377/5/Bab_II.pdf http://eprints.ums.ac.id/16377/9/Bab_III.pdf http://eprints.ums.ac.id/16377/11/Bab_IV.pdf http://eprints.ums.ac.id/16377/13/Bab_V.pdf http://eprints.ums.ac.id/16377/ |