ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA SWALAYAN HARDJONO BATURETN
| Main Author: | Saputri, Ardyana |
|---|---|
| Format: | Karya Ilmiah NonPeerReviewed application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://eprints.ums.ac.id/12591/1/HALAMAN_DEPAN.pdf http://eprints.ums.ac.id/12591/2/BAB_I.pdf http://eprints.ums.ac.id/12591/3/BAB_II.pdf http://eprints.ums.ac.id/12591/4/BAB_III.pdf http://eprints.ums.ac.id/12591/5/BAB_IV.pdf http://eprints.ums.ac.id/12591/6/BAB_V.pdf http://eprints.ums.ac.id/12591/7/DAFTAR_PUSTAKA.pdf http://eprints.ums.ac.id/12591/8/LAMPIRAN.pdf http://eprints.ums.ac.id/12591/ |