Pengaruh service quality dan willingness to pay terhadap customer perceived value dan customer satisfaction pada hotel Shangrila di Surabaya
Main Author: | Jimantoro, Eliezer |
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Format: | Thesis NonPeerReviewed Book |
Bahasa: | eng |
Terbitan: |
, 2014
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Subjects: | |
Online Access: |
http://repository.wima.ac.id/1119/1/Abstrak.pdf http://repository.wima.ac.id/1119/2/Bab%201.pdf http://repository.wima.ac.id/1119/3/Bab%202.pdf http://repository.wima.ac.id/1119/4/Bab%203.pdf http://repository.wima.ac.id/1119/5/Bab%204.pdf http://repository.wima.ac.id/1119/6/Bab%205.pdf http://repository.wima.ac.id/1119/7/Lampiran.pdf http://repository.wima.ac.id/1119/ |