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THE ROLES AND STRATEGIES OF SALES & MARKETING STAFFS TO ACHIEVE CUSTOMERS’ SATISFACTION AT NOVOTEL SEMARANG

Main Author: Ningrum, Devi Utami
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2007
Subjects:
Consumer Satisfication
Sales management
Online Access: http://repository.unika.ac.id/4150/1/04.81.0010%20Devi%20Utami%20Ningrum%20COVER.pdf
http://repository.unika.ac.id/4150/2/04.81.0010%20Devi%20Utami%20Ningrum%20BAB%20I.pdf
http://repository.unika.ac.id/4150/3/04.81.0010%20Devi%20Utami%20Ningrum%20BAB%20II.pdf
http://repository.unika.ac.id/4150/4/04.81.0010%20Devi%20Utami%20Ningrum%20BAB%20III.pdf
http://repository.unika.ac.id/4150/5/04.81.0010%20Devi%20Utami%20Ningrum%20BAB%20IV.pdf
http://repository.unika.ac.id/4150/6/04.81.0010%20Devi%20Utami%20Ningrum%20DAFTAR%20PUSTAKA.pdf
http://repository.unika.ac.id/4150/
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