THE SIGNIFICANCE OF LEGAL REASONING IN CONSUMER DISPUTE SETTLEMENT THROUGH THE CONSUMER DISPUTE SETTLEMENCVT AGENCY (BPSK) IN INDONESIA
| Main Author: | Purwoko, Agustinus Joko |
|---|---|
| Format: | Article PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Zes Rokman Resources (2131022-P)
, 2017
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| Subjects: | |
| Online Access: |
http://repository.unika.ac.id/21707/1/JOKO%20PURWOKO-IJBEL.pdf http://repository.unika.ac.id/21707/ http://www.ijbel.com |
Daftar Isi:
- Consumer dispute resolution in Indonesia could be accomplished through litigation (Court) or non-litigation (out of Court). The presence of non-litigation consumer dispute settlement institution and its procedure (Consumer Dispute Settlement Agency -- in Indonesia called BPSK) was to be an expectation of the appearance of a fair, simple, quick and low cost consumer dispute resolution. The presence of BPSK members coming from the government, business actors and consumers having various educational backgrounds would be a challenge to propose logical legal reasoning so as to make fair decisions. This paper is a conceptual study, which aims to provide a description and argument about the significance of legal reasoning in resolving consumer disputes through BPSK. Consumer dispute resolution through BPSK showed the importance of the existence of BPSK individual members in arguing that could be reviewed through legal reasoning. Legal reasoning is the spirit of every effort in interpreting the law to make a decision. In other words, legal reasoning had a very important role in guiding the authorized legal subjects in deciding upon a legal dispute in order to determine the effective meaning of the law. Keywords: legal reasoning, consumer dispute, consumer dispute settlement agency