PENINGKATAN KUALITAS PELAYANAN DENGAN INTEGRASI MODEL SERVQUAL, MODEL KANO DAN QFD DI MELIA LAUNDRY ON KILO’S
Main Author: | BORU SIHOMBING, JUNI TRIANA |
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Format: | Thesis NonPeerReviewed Book |
Terbitan: |
, 2014
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Subjects: | |
Online Access: |
http://e-journal.uajy.ac.id/5654/1/TI006002.pdf http://e-journal.uajy.ac.id/5654/2/TI106002.pdf http://e-journal.uajy.ac.id/5654/3/TI206002.pdf http://e-journal.uajy.ac.id/5654/4/TI306002.pdf http://e-journal.uajy.ac.id/5654/5/TI406002.pdf http://e-journal.uajy.ac.id/5654/6/TI506002.pdf http://e-journal.uajy.ac.id/5654/7/TI606002.pdf http://e-journal.uajy.ac.id/5654/ |
Internet
http://e-journal.uajy.ac.id/5654/1/TI006002.pdfhttp://e-journal.uajy.ac.id/5654/2/TI106002.pdf
http://e-journal.uajy.ac.id/5654/3/TI206002.pdf
http://e-journal.uajy.ac.id/5654/4/TI306002.pdf
http://e-journal.uajy.ac.id/5654/5/TI406002.pdf
http://e-journal.uajy.ac.id/5654/6/TI506002.pdf
http://e-journal.uajy.ac.id/5654/7/TI606002.pdf
http://e-journal.uajy.ac.id/5654/
Lokasi
Koleksi | Repository Universitas Atma Jaya Yogyakarta |
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Gedung | Perpustakaan Universitas Atma Jaya Yogyakarta |
Institusi | Universitas Atma Jaya Yogyakarta |
Kota | SLEMAN |
Provinsi | DAERAH ISTIMEWA YOGYAKARTA |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |