Customer Relationship: Sebuah Studi Tentang Pengaruh Overall Satisfaction, Trust, dan Commitment Terhadap Future Intentions Pelanggan Tetap Hotel Surya Mojopahit Mojokerto
Main Author: | ., Linda |
---|---|
Format: | Thesis PeerReviewed |
Terbitan: |
Program Pasca Sarjana UBAYA
, 2000
|
Subjects: | |
Online Access: |
http://digilib.ubaya.ac.id/pustaka.php/223019 http://repository.ubaya.ac.id/521/ |