Pengaruh Dimensi Service Quality (Tangible, Reliability, Assurance, Responsiveness, dan Emphaty) pada Customer Service Bank BCA KCU Darmo Surabaya terhadap Persepsi Nasabah
| Main Author: | Ayuwandani, Yosinta |
|---|---|
| Format: | Undergraduate thesis PeerReviewed application/pdf |
| Terbitan: |
UNKNOWN
, 2019
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/37663/1/SP_2091_Abstrak.pdf http://digilib.ubaya.ac.id/pustaka.php/257725 http://repository.ubaya.ac.id/37663/ |
Internet
http://repository.ubaya.ac.id/37663/1/SP_2091_Abstrak.pdfhttp://digilib.ubaya.ac.id/pustaka.php/257725
http://repository.ubaya.ac.id/37663/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |