How the Kano model contributes to Kansei engineering in services
| Main Authors: | Hartono, Markus, Tan , Kay Chuan |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
Taylor & Francis
, 2011
|
| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/3262/7/Hartono_Tan_How%20the%20Kano_Abstract_2011.pdf http://repository.ubaya.ac.id/3262/8/Hartono_Tan_How%20the%20Kano_2011.pdf http://www.tandfonline.com/doi/abs/10.1080/00140139.2011.616229 http://repository.ubaya.ac.id/3262/ |
Internet
http://repository.ubaya.ac.id/3262/7/Hartono_Tan_How%20the%20Kano_Abstract_2011.pdfhttp://repository.ubaya.ac.id/3262/8/Hartono_Tan_How%20the%20Kano_2011.pdf
http://www.tandfonline.com/doi/abs/10.1080/00140139.2011.616229
http://repository.ubaya.ac.id/3262/
Lokasi
| Koleksi | Repositori Universitas Surabaya |
|---|---|
| Gedung | Perpustakaan Universitas Surabaya |
| Institusi | Universitas Surabaya |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |