From ISO 9001:2008 to ISO 9001:2015: Significant changes and their impacts to aspiring organizations
| Main Authors: | Sari, Yenny, Wibisono, Eric, Wahyudi, Rahman Dwi, Lio, Yongky |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
IOP Publishing
, 2017
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| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/31493/1/01%20IOP%20Transisi%20ISO.pdf http://repository.ubaya.ac.id/31493/ |
Daftar Isi:
- ISO 9001:2015 is the latest version of ISO’s Quality Management System standard that had been revised recently from ISO 9001:2008. It is necessary for all organizations that have implemented and being certified ISO 9001:2008 to prepare the transition and upgrade their Quality Management System because the related certification will be expired by September 2018.This paper is attempting to provide knowledge about what significant changes have taken place from ISO 9001:2008 to ISO 9001:2015, what requirements are new and being added and how they impact the organizations. An exploratory and applied research was chosen as the research approach; it was aimed to explore what transition designs were needed to anticipate the changes as well as their impacts. The research applied a methodology of Plan-Do-Check-Action (PDCA) cycle into four organizations and their results were compared and discussed to explain the transition designs. Some qualitative methods such as observation and interview were used to collect the data. By addressing the new requirements, three transition designs that should be prepared were: (i) identifying needs from interested parties, (ii) analyzing internal and external factors of the organizations to formulate relevant strategies and quality objectives, and (iii) registering risks associated to business processes as well as organizational strategies.