Studi Deskriptif tentang Service Encounter Berdasarkan Persepsi Peserta Kursus di Pusat Bahasa UBAYA (ULC)
| Main Author: | Simbolon, Vania |
|---|---|
| Format: | Undergraduate thesis PeerReviewed |
| Terbitan: |
Fakultas Bisnis dan Ekonomika UBAYA
, 2010
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| Subjects: | |
| Online Access: |
http://digilib.ubaya.ac.id/pustaka.php/132932 http://repository.ubaya.ac.id/20110/ |