The Role Of Customer Satisfaction and Company Reputation In Building Company Net Promoter Score
| Main Authors: | Anandya, Dudi, Listiono, Sandy Christian |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Terbitan: |
, 2012
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| Subjects: | |
| Online Access: |
http://repository.ubaya.ac.id/19791/7/Dudi_TheRoleofCustomerSatis_2012.pdf http://repository.ubaya.ac.id/19791/ |
Daftar Isi:
- Today's business increasingly growing and complex. Many number of new players entering the market uncertain economic conditions as well as the dynamic needs of consumer who make the competition moving faster. At this situation the need of one concept that...