PENGARUH KECERDASAN EMOSIONAL, KOMITMENi ORGANISASIONAL, DAN BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR
| Main Authors: | Goller, Irene, Dewi, I Gusti Ayu Manuati |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana
, 2020
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| Online Access: |
https://ojs.unud.ac.id/index.php/Manajemen/article/view/61070 https://ojs.unud.ac.id/index.php/Manajemen/article/view/61070/35800 |
Daftar Isi:
- Tujuan penelitian ini untuk menjelaskan pengaruhi kecerdasan emosional, komitmen organisasional dan budaya organisasi terhadap organizational citizenship behavior (OCB). Penelitian ini dilakukan di Fullmoon Villa Ubud. Jumlah populasi yang diambil adalah sebanyak 43 karyawan dengan menggunakan metode sampling jenuh. Pengumpulan data dilakukan dengan wawancara dan kuesioner. Teknik analisis yang digunakan pada penelitian ini adalah regresi linear berganda. Hasil penelitian menunjukkan bahwa kecerdasan emosional, komitmen organisasional, dan budaya organisasi berpengaruh positif dan signifikan terhadap OCB. Hal tersebut mengindikasikan bahwa semakin tinggi kecerdasan emosional dan komitmen organisasional karyawan serta semakin kuat budaya organisasi, maka perilaku kewargaan organisasional karyawan akan semakin meningkat. Kata kunci : kecerdasan emosional, komitmen organisasional, budaya organisasi dan organizational citizenship behavior.
- The purpose of this study is to explain the influence of emotional intelligence, organizational commitment and organizational culture on organizational citizenship behavior (OCB). This research was conducted at Fullmoon Villa Ubud. The total population taken was 43 employees using the saturated sampling method. Data collection was carried out by interview and questionnaire. The analysis technique used in this study is multiple linear regression. The results showed that emotional intelligence, organizational commitment, and organizational culture had a positive and significant effect on OCB. This indicates that the higher the emotional intelligence and organizational commitment of employees and the stronger the organizational culture, the organizational citizenship behavior of employees will increase. Keywords: emotional intelligence, organizational commitment, organizational culture and organizational citizenship behavior