PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP KOMITMEN ORGANISASIONAL DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI

Main Authors: Cahayu, Ni Made Anggun, Rahyuda, Agoes Ganesha
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana , 2019
Online Access: https://ojs.unud.ac.id/index.php/Manajemen/article/view/46850
https://ojs.unud.ac.id/index.php/Manajemen/article/view/46850/31699
Daftar Isi:
  • Tujuan penelitian ini untuk mengetahui bagaimana peran kepuasan kerjadalam memediasi pengaruh perceived organizational support terhadap komitmen organisasional. Penelitian ini dilakukan di PT Angkasa Pura Hotel In-Flight Catering Tuban. Jumlah sampel yang diambil sebanyak 89 orang karyawan, dengan menggunakan teknik proportionate random sampling. Pengumpulan data diperoleh dari hasil wawancara, observasi dan penyebaran kuesioner. Analisis data menggunakan uji asumsi klasik, analisis jalur path, uji sobel. Berdasarkan hasil analisis ditemukan bahwap erceived organizational support  bepengaruh positif dan signifikan terhadap kepuasan kerja. Perceived organizational support berpengaruh positif dan signifikan terhadap komitmen organisasional. Kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen organisasional. Perceived organizational support berpengaruh positif dan signifikan terhadap komitmen organisasional melalui mediasi kepuasan kerja.  Upaya meningkatkan rasa komitmen organisasional karyawan, organisasi hendaknya mampu memberikan dukungan kepada karyawannya karena semakin tinggi dukungan yang diberikan kepada karyawan maka semakin tinggi pula kepuasan kerja yang dirasakan oleh karyawan. Kata kunci: perceived organizational support, komitmenorganisasional,kepuasankerja.
  • The purpose of this study was to determine how the role of job satisfaction in mediating the effect of perceived organizational support on organizational commitment. This research was conducted at PT Angkasa Pura Hotel, In-Flight Catering, Tuban. The number of samples taken were 89 employees, using the proportionate random sampling technique. Data collection was obtained from the results of interviews, observation and questionnaires. Data analysis using classical assumption test, path path analysis, sobel test. Based on the results of the analysis it was found that perceived organizational support had a positive and significant effect on job satisfaction. Perceived organizational support has a positive and significant effect on organizational commitment. Job satisfaction has a positive and significant effect on organizational commitment. Perceived organizational support has a positive and significant effect on organizational commitment through mediating job satisfaction. Efforts to increase employees' sense of organizational commitment, organizations should be able to provide support to their employees because the higher the support given to employees, the higher the job satisfaction felt by employees. Keywords: perceived organizational support, organizational commitment, job satisfaction.