INCREASING EMPLOYEE ENGAGEMENT THROUGH REDESINGNING WELLNESS PROGRAM IN PT. BIOFARMA

Main Authors: Putri, Regita Arindya; School of Business and Management – Institut Teknologi Bandung, Wisesa, Anggara; School of Business and Management – Institut Teknologi Bandung
Format: Article info eJournal
Bahasa: eng
Terbitan: The Indonesian Journal of Business Administration , 2022
Online Access: https://journal.sbm.itb.ac.id/index.php/IJBA/article/view/4107
Daftar Isi:
  • The Ministry of State Owned Entreprise (SOE) has evaluate the performance of SOEs through KPKU scoring. One of the element of KPKU is Work force Engagement, which has the same term of Employee Engagement. The Process of Employee Engagement score is still low which is 55% and the Work force Focused Outcome also which is 45%. Biofarma has the wellness programsas starts from 2015. Which has a little attention from employees, the participant decreases each year. Meanwhile the wellness program is one of some k ey drivers of employee engagement. Researcher took sampling in Directorate of Production as it has majority of total employees in Biofarma and has more difficulties implementing wellness program.Quatitative method explained that the Based on the calculation on wellness and employee engagement measurement, the average is 60% but the wellness in Biofarma still below average 51.95%. And the employee engagement is still on average position which 6 6%. The wellness itself affects the employee engagement as mch as 27.8%. While the qualitative methods explains he best alternative solutions to the problems experienced by Biofarma related to wellness programs are improving the lowest program utilization by employees, collecting the utilization data properly and define the right measurement for the key matric in each aspects. When those steps are fixed, then company start to track the wellness program progress through Key Goal Visual Focus Chart. Then break down it to leader achievement 2 days. In terms of leadership, find the wellness leader who has transformational character and type of leadership touches. Do not choose the leader by the job position. Give more understanding to the employees about managin g all of the aspects through the training. Then plan and implement the new program use HERO Scorecard as benchmark .Key Words: Employee Engagement, Wellness Program, Wellness Utilization Measurement