PERSEPSI WAITER/ESS TERHADAP PERAN SUPERVISOR RESTAURANT DI THE AXANA HOTEL KOTA PADANG
| Main Authors: | Vioman, Raka Maulana, Kasmita, Kasmita, Pramudia, Heru |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Faculty of Tourism and Hospitality - Universitas Negeri Padang
, 2021
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| Online Access: |
http://ejournal.unp.ac.id/index.php/jhet/article/view/10707 http://ejournal.unp.ac.id/index.php/jhet/article/view/10707/7851 |
Daftar Isi:
- This research aims at how a leader action like supervisor for a few job description which is focused to controlling and guidance. After the researcher doing a observation in The Axana Hotel, Padang City, there is a some problem about controlling and guidance. Research purposes is for observe, knowing and describing for restaurant supervisor job description. This type of research is a descriptive qualitative research type. This research was conducted at The Axana Hotel, Padang City with adresses Bundo Kandung Street No. 14-16, Padang City. This research result concluded that in general the role of a supervisor in the food and beverage service department, especially in the restaurant has been in good category to provide supervision of the waiter / ess and for guidance in the category is quite good. Keywords: Perception, Supervisor Act, Controlling, Guidance