Lihat Juga

• Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon / Yulina Lestari
  oleh: Yulina Lestari, author
  Terbitan: (2014)
• The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
  oleh: Gita amelia septiani
  Terbitan: (2016)
• Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
  Terbitan: (2012)
• Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia / Debby Erwina
  oleh: Debby Erwina, author
  Terbitan: (2013)
• Impact of Information Quality on Customer Perceived Value, Experience Quality, and Customer Satisfaction from Using GoFood Aplication
  oleh: Patma, Tundung Subali, et al.
  Terbitan: (2021)