A TRAINING MATERIAL: A SOLUTION TO HELP FRONT OFFICE STAFFERS AND ATTRACT MORE CUSTOMERS FOR IBIS SURABAYA CITY CENTER HOTEL
Main Authors: | Esterina, Fransisca Vina; English Department, Faculty of Letters, Petra Christian University, Surabaya, Indonesia, Gunawan, Samuel; English Department, Faculty of Letters, Petra Christian University, Surabaya, Indonesia |
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Format: | Article info application/pdf eJournal |
Bahasa: | eng |
Terbitan: |
K@ta Kita
, 2016
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Subjects: | |
Online Access: |
http://studentjournal.petra.ac.id/index.php/sastra-inggris/article/view/3989 http://studentjournal.petra.ac.id/index.php/sastra-inggris/article/view/3989/3647 |