Perancangan Sistem Pengukuran Kinerja dengan Metode Balanced Scorecard
| Main Author: | Damayanti, Erly |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Department Industrial Engineering, University of Muhammadiyah Malang
, 2009
|
| Subjects: | |
| Online Access: |
https://ejournal.umm.ac.id/index.php/industri/article/view/6139 https://ejournal.umm.ac.id/index.php/industri/article/view/6139/5585 |
| ctrlnum |
article-6139 |
|---|---|
| fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title lang="en-US">Perancangan Sistem Pengukuran Kinerja dengan Metode Balanced Scorecard</title><creator>Damayanti, Erly</creator><subject lang="en-US">performance</subject><subject lang="en-US">measurement</subject><subject lang="en-US">system</subject><subject lang="en-US">balanced scorecard</subject><subject lang="en-US">key performance indicator</subject><description lang="en-US">The competitive working neighborhood, company needs a plan to create the future of organization through change which was done since now. Along this time, PT Mayatama Manunggal Sentosa focused only in financial while measured the performance. But in reality, the company often got complains from customers so that there needed certain method to conclude the problem. In order to conclude the problem, there used Balanced Scorecard Method since the method translate organization’s vision, mision, and strategy in balanced way through four perspective. They were financial perspective, customer perspective, internal business process also learning and developing process. From the work performance measurement system of PT Mayatama Manunggal Santosa, there existed strategic destination, Key Performance Indicator and map strategy. Then there existed a weighed strategy through Analytical Hierrarchy Process (AHP) while the next step was relation system between perspective and strategic destination destined to map strategy. The result of work performance in third period 2007 by using OMAX method and Traffic Light System there was got 13 KPI in green indicator, 8 KPI with yellow colour and only 1 KPI in red colour, it was tempered glass production amount, so that management needs to do an exact repair to increase the performance in the next period.</description><publisher lang="en-US">Department Industrial Engineering, University of Muhammadiyah Malang</publisher><date>2009-08-21</date><type>Journal:Article</type><type>Other:info:eu-repo/semantics/publishedVersion</type><type>File:application/pdf</type><identifier>https://ejournal.umm.ac.id/index.php/industri/article/view/6139</identifier><identifier>10.22219/JTIUMM.Vol9.No2.169-177</identifier><source lang="en-US">Jurnal Teknik Industri; Vol. 9 No. 2 (2008): Agustus; 169-177</source><source>2527-4112</source><source>1978-1431</source><language>eng</language><relation>https://ejournal.umm.ac.id/index.php/industri/article/view/6139/5585</relation><rights lang="en-US">Copyright (c) 2018 Erly Damayanti</rights><recordID>article-6139</recordID></dc>
|
| language |
eng |
| format |
Journal:Article Journal Other:info:eu-repo/semantics/publishedVersion Other File:application/pdf File Journal:eJournal |
| author |
Damayanti, Erly |
| title |
Perancangan Sistem Pengukuran Kinerja dengan Metode Balanced Scorecard |
| publisher |
Department Industrial Engineering, University of Muhammadiyah Malang |
| publishDate |
2009 |
| topic |
performance measurement system balanced scorecard key performance indicator |
| url |
https://ejournal.umm.ac.id/index.php/industri/article/view/6139 https://ejournal.umm.ac.id/index.php/industri/article/view/6139/5585 |
| contents |
The competitive working neighborhood, company needs a plan to create the future of organization through change which was done since now. Along this time, PT Mayatama Manunggal Sentosa focused only in financial while measured the performance. But in reality, the company often got complains from customers so that there needed certain method to conclude the problem. In order to conclude the problem, there used Balanced Scorecard Method since the method translate organization’s vision, mision, and strategy in balanced way through four perspective. They were financial perspective, customer perspective, internal business process also learning and developing process. From the work performance measurement system of PT Mayatama Manunggal Santosa, there existed strategic destination, Key Performance Indicator and map strategy. Then there existed a weighed strategy through Analytical Hierrarchy Process (AHP) while the next step was relation system between perspective and strategic destination destined to map strategy. The result of work performance in third period 2007 by using OMAX method and Traffic Light System there was got 13 KPI in green indicator, 8 KPI with yellow colour and only 1 KPI in red colour, it was tempered glass production amount, so that management needs to do an exact repair to increase the performance in the next period. |
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Jurnal Teknik Industri |
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