Analisis Faktor-faktor yang Mempengaruhi Kepuasan dan Loyalitas Pelanggan

Main Author: Wismantoro, Yohan; Fakultas Ekonomi dan Bisnis
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Universitas Dian Nuswantoro Semarang , 2015
Online Access: http://publikasi.dinus.ac.id/index.php/jpeb/article/view/625
http://publikasi.dinus.ac.id/index.php/jpeb/article/view/625/419
Daftar Isi:
  • Customer loyalty is still believed to be a strategy used to determine the success of a company.