Analisis benchmarking Danamon acces center pada PT. Bank Danamon Indonesia Tbk terhadap phonebanking bank HSBC = Benchmarking analysis of Danamon acces center at PT. Bank Danamon Tbk against the HSBC bank's phonebanking
Main Authors: | Ismiarti, author, Add author: Ihsanuddin Usman, supervisor |
---|---|
Format: | Masters Bachelors |
Terbitan: |
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia
, 2004
|
Subjects: | |
Online Access: |
http://lontar.ui.ac.id/detail?id=97001 |