Analisis kepuasan pelanggan terhadap layanan customer service PT. Excelcomindo Pratama, Tbk (XL) studi kasus XL Center Plaza Semanggi Jakarta

Main Authors: Afrizal Rasyidin, author, Add author: Nurdin Sobari, supervisor
Format: Masters Bachelors
Terbitan: Fakultas Ekonomi dan Bisnis Universitas Indonesia , 2006
Subjects:
Online Access: http://lontar.ui.ac.id/detail?id=95628