Implementasi atas Pelayanan Umum Melalui Pengujian Terhadap Tingkat Kepuasan Pelanggan di Sektor Publik (Studi Kasus Kantor Imigrasi Jakarta Barat)
| Main Authors: | Widjajanto Wirendramulya, author, Add author: Sudarsono Hardjosoekarto, supervisor, Add author: Azhar Kasim, examiner, Add author: Bhenyamin Hoessein, examiner |
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| Format: | Masters Bachelors |
| Terbitan: |
, 1999
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| Subjects: | |
| Online Access: |
http://lontar.ui.ac.id/detail?id=76210 |