Pengukuran kepuasan pelanggan pelumas industri potensial di sumbagsel menggunakan QFD
| Main Authors: | Hasto Wibowo, author, Add author: Andy Noorsaman, supervisor, Add author: Erlinda Muslim, supervisor |
|---|---|
| Format: | Masters Bachelors |
| Terbitan: |
, 2000
|
| Subjects: | |
| Online Access: |
http://lontar.ui.ac.id/detail?id=73018 |