Listening skills training

Main Author: Downs, Lisa J., author
Format: Book Bachelors
Terbitan: American Society for Training & Development , 2008
Subjects:
Online Access: http://lib.ui.ac.id/file?file=digital/2017-1/20441909-Listening skills training (ASTD trainer's workshop series).pdf
Daftar Isi:
  • Unlocks the secret to good communication and provides a guide for teaching others to listen. Listening Skills Training details the elements of effective listening and provides structured workshops tailored to your organizations communications needs. Increase learner awareness, attentiveness, and empathizing capacity, and facilitate better communication throughout your entire organization.