(2015). Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading). Fakultas Ekonomi dan Bisnis Universitas Indonesia.
Chicago Style CitationPengaruh Retail Mix Dan Brand Image Terhadap Customer Loyalty Dengan Customer Satisfaction Sebagai Mediating Variable (studi Kasus Lotte Mart Kelapa Gading) = The Effect of Retail Mix and Brand Image Toward Customer Loyalty With Customer Satisfaction As Mediating Variable (case Study Lotte Mart Kelapa Gading). Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015.
MLA CitationPengaruh Retail Mix Dan Brand Image Terhadap Customer Loyalty Dengan Customer Satisfaction Sebagai Mediating Variable (studi Kasus Lotte Mart Kelapa Gading) = The Effect of Retail Mix and Brand Image Toward Customer Loyalty With Customer Satisfaction As Mediating Variable (case Study Lotte Mart Kelapa Gading). Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015.