Relationship management dalam penanganan pengaduan internasional permasalahan sistem informasi manajement keimigrasian pada Kantor Pusat Direktorat Jenderal Imigrasi = Analysis of the respondence perception of Implementation of Customer Relationship Management (CRM) application in handling internal complaint of the problem in immigration information management system on the Headquarter of Directorate General of immigration
| Main Authors: | Iman Syafrizal, author, Add author: Amy Yayuk Sri Rahayu, supervisor, Add author: Nunuk Ardiani, examiner |
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| Format: | Masters Bachelors |
| Terbitan: |
Universitas Indonesia
, 2011
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| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20342209 |