Analisis persepsi pelanggan pada pemulihan layanan (service recovery) SBU Garuda Sentra Medika = Costumer's perception analysis on service recovery of SBU GAruda Sentra Medika
| Main Author: | Yan Putra Pratama, author |
|---|---|
| Format: | Bachelors |
| Terbitan: |
, 2012
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| Subjects: | |
| Online Access: |
http://lib.ui.ac.id/file?file=digital/20318205-S-Yan Putra Pratama.pdf |