Pengaruh iklim layanan dan pelayanan prima SDM terhadap Customer Engagement pada nasabah Bank ABC kantor cabang X unit layanan prioritas
| Main Authors: | Fani Stiyanti, author, Add author: Pantius Drahen Soeling, supervisor, Add author: Azhar Kasim, examiner, Add author: Heri Fathurahman, examiner |
|---|---|
| Format: | Masters Bachelors |
| Terbitan: |
Universitas Indonesia
, 2012
|
| Subjects: | |
| Online Access: |
https://lib.ui.ac.id/detail?id=20302316 |