Lihat Juga

• Pengaruh faktor push, pull, dan mooring terhadap keinginan berpindah pelanggan GSM prabayar: studi pada kelompok generasi Y di Jakarta = The Influence of push, pull, and mooring factors toward prepaid GSM cards switching intention; case study of customers generation Y in Jakarta
  oleh: Karima Rahmani, author, et al.
  Terbitan: (2010)
• Pengaruh kepuasan kepercayaan dan komitmen terhadap loyalitas konsumen kasus kartu PRA bayar XL bebas
  oleh: Arnold Japutra, author, et al.
  Terbitan: (2009)
• Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta
  oleh: Nadya Annisa Fitria, author, et al.
  Terbitan: (2019)
• Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk
  oleh: Ni Luh Nicken Sumbariana Sugusta, author, et al.
  Terbitan: (2011)
• Analisis pengaruh Customer Value, Perception to Founder, Customer Satisfaction terhadap Brand Loyalty: studi pada pengaruh meninggalnya Steve Jobs terhadap merek Apple = Analysis Influence of customer value, perception to founder, and customer satisfaction against brand loyalty: study on the influence of the death of Steve Jobs to Apple brand
  oleh: Arya Wicaksana Ospara, author, et al.
  Terbitan: (2012)