Improving Employee Competency In Developing And Implementing Standard Operational Procedures Through Nadime

Main Author: Mardiningsih, Heni
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: Balai Diklat Keagamaan Surabaya , 2020
Online Access: https://bdksurabaya.e-journal.id/bdksurabaya/article/view/176
https://bdksurabaya.e-journal.id/bdksurabaya/article/view/176/80
Daftar Isi:
  • The purpose of this study was to determine the stages of Need Assessment, Development, Implementation, Monitoring and Evaluation to improve employee competence in compiling and implementing SOP at MTsN 3 Ponorogo. The method used in this research is descriptive qualitative. Based on the phenomena described in natural words based on interview, observation and documentation techniques. The results of the research analysis state that there is a gradual increase in employee competence in compiling and implementing SOPs significantly, through the initial stages of understanding the concept of SOP preparation and development based on the Ministry of Religion's technical guidelines number 168 of 2010, increasing the ability to identify SOP needs, establishing an SOP development team to obtain input from information from users of madrasah services as well as refining SOPs, implementing SOPs in daily tasks at madrasahs and conducting monitoring and evaluation in monitoring SOP implementation.
  • Tujuan dari penelitian ini adalah untuk mengetahui tahapan-tahapan Need Assessment, Development, Implementation, Monitoring and Evaluation dapat meningkatkan kompetensi pegawai dalam menyusun dan melaksanakan SOP di MTsN 3 Ponorogo Adapun metode yang digunakan dalam penelitian ini kualitatif deskriptif. berdasarkan fenomena yang dideskripsikan dalam bentuk kata-kata yang alamiah berdasarkan Teknik wawancara, observasi dan dokumentasi. Hasil Analisa penelitian menyatakan bahwa ada peningkatan kompetensi pegawai secara bertahap dalam menyusun dan melaksanakan SOP secara signifikan, melalui tahap awal dalam memahami konsep penyusunan dan pengembangan SOP berdasarkan petunjuk teknis Kementerian Agama nomor 168 tahun 2010, peningkatan kemampuan mengidentifikasi kebutuhan SOP, melakukan pembentukan tim pengembangan SOP untuk mendapatkan masukan informasi dari pengguna layanan madrasah serta menyempurnakan SOP, melakukan penerapan SOP dalam tugas sehari-hari di madrasah dan melakukan monitoring dan evaluasi dalam memantau pelaksanaan SOP.