Lihat Juga

• The influence of service quality and brand image toward customer satisfaction that impacts on customer loyalty (case study of Pizza Hut Restaurant)
  oleh: Gita amelia septiani
  Terbitan: (2016)
• Analisis pengaruh service climate melalui peran mediasi employee commitment terhadap customer satisfaction; studi kasus kantor pelayanan operator selular = Analysis of influence of service climate through employee commitment as mediator towards customer satisfaction case study services office of mobile cellular provider/ Ahmad Jodhi Setiawan
  oleh: Ahmad Jodhi Setiawan, author
  Terbitan: (2014)
• Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
  Terbitan: (2012)
• Analisis loyalitas pelanggan internet service provider dengan menggunakan mobile access : studi kasus pelanggan internet broadband di Jabodetabek = Analysis of consumer loyalty towards internet service providers using mobile access : case study brodband customers in Jabodetabek
  Terbitan: (2013)
• The influence of price, service quality towards customer SATISFACTION THAT impact customer loyalty of mobile operator for Indosat Ooredoo (case study : Indosat Ooredoo’s subscriber on Faculty of Economics and Business at UIN Syarif Hidayatullah Jakarta)
  oleh: Nur Eva Pertiwi