A Hybrid KB-AHP-GAP Analysis for The Performance Measurement System in A Manufacturing Environment. Part 2: The Detailed PMS System
| Main Author: | Wibisono, Dermawan |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
SBM ITB
, 2002
|
| Online Access: |
http://journal.sbm.itb.ac.id/index.php/mantek/article/view/23 http://journal.sbm.itb.ac.id/index.php/mantek/article/view/23/14 |
Daftar Isi:
- This paper presents on designing and managing performance of a manufacturing unit from the corporate level to the shop floor level. A Hybrid Knowledge Based (KB) Analytic Hierarchy Process (AHP) Gauging Absence of Pre-requisite (GAP) analysis of Performance Measurement System (PMS) Model is developed that considers five levels of company performance: Business Perspective, Customers Perspective, Manufacturing Competitive Priorities Perspective, Internal Process Perspective, and Resources & Method Availability Perspective. The research validation was confined to four industry sectors: aircraft component manufacturing, electronics manufacturing, computer and office equipment manufacturing and telecommunication product manufacturing. The results of the validation exercise indicate that the present Hybrid PMS Model is suitable decision-making tool to assist the practitioners of PMS and provides consistent and detailed results. Keywords: Performance Measurement System, Knowledge Based, Analytic Hierarchy Process, GAP Analysis, Manufacturing