MANAGING WORD-OF-MOUTH COMMUNICATION IN MICHELIN STARRED RESTAURANTS IN THE NETHERLANDS
Main Authors: | Gehrels, Sjoerd A.; Programme Director of the CHN University, School of Graduate Studies, MA in International Hospitality Management Programme, Kristanto, Stephanie; Assistant Manager Branch Operations in HSBC Bank, Surabaya, Eringa, Klaes; Programme Director of the CHN University, School of Graduate Studies, MA in International Service Management Programme |
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Format: | Article info application/pdf eJournal |
Bahasa: | eng |
Terbitan: |
Institute of Research and Community Outreach - Petra Christian University
, 2006
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Subjects: | |
Online Access: |
http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16510 http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16510/16502 |
Internet
http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16510http://jurnalperhotelan.petra.ac.id/index.php/hot/article/view/16510/16502
Lokasi
Koleksi | Jurnal Manajemen Perhotelan |
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Gedung | Perpustakaan Universitas Kristen Petra Surabaya |
Institusi | Universitas Kristen Petra Surabaya |
Kota | KOTA SURABAYA |
Provinsi | JAWA TIMUR |
Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |