KEPUASAN KERJA DAN PERSEPSI PERAWAT TENTANG KEPEMIMPINAN DENGAN KINERJA PERAWAT PASCA SERTIFIKASI ISO 9001/2008

Main Author: Suryanto, Suryanto
Format: Article info application/pdf Journal
Bahasa: ind
Terbitan: Jurnal Manajemen Pelayanan Kesehatan , 2013
Online Access: https://journal.ugm.ac.id/jmpk/article/view/2585
https://journal.ugm.ac.id/jmpk/article/view/2585/2317
Daftar Isi:
  • Background: Job satisfaction will improve the nurseperformance in hospital. This occurs when the nurses perceiveintrinsic rewards (e.g. feel something has achieved) andextrinsic rewards (e.g. salary/incentives) which have beenreceived were fair and reasonable. The job satisfaction innurses will raise motivation in the workplace so that the numbersof absence will be decreased. The job satisfaction can alsoimprove physical and mental health status that has impact onphysical fitness, high work morale and motivation so that thenurse performance will be increased.Objective: To identify relationship between job satisfactionand nurses perceptions about leadership with the nurseperformance of post certification ISO 9001/2008 in PKUMuhammadiyah Hospital Gombong.Method: Explanatory quantitative research methods withsurvey and cross-sectional approach. Data analysis wasperformed with linear regression test. The independentvariables were job satisfaction and nurse perceptions aboutleadership and dependent variable was the nurse performance.Samples were 95 nurses who worked in PKU MuhammadiyahHospital Gombong. The research instruments use modifiedLikert’s scale, questionnaires and interview guides. The datasources are nurses, patients and several informants.Result: The analysis result of ANOVA test was found F count26.44, significance level of 0.000. With relationship value of0.44. There was a significant positive relationship betweenjob satisfaction and nurse perceptions about leadership withthe nurse performance of post certification ISO 9001/2008 inPKU Muhammadiyah Hospital Gombong. The closeness ofrelationship is moderate category while R Square value(determination coefficient) was 36.5%. This means that thejob satisfaction of nurses and nurse perceptions aboutleadership is jointly affect the nurse performance about 36.5%Conclusion: There was a significant positive relationshipbetween job satisfaction and nurse perception about leadershipwith the nurse performance of post certification ISO 9001/2008 in PKU Muhammadiyah Hospital Gombong. To improvethe nurse performance, nurses should make some innovationsin their work. The management of hospital should improve thecontrol function and the comfort of work environment in thehospital.Keywords: job satisfaction, leadership, performance