A STUDY ON LEVEL OF SATISFACTION OF CUSTOMERS TOWARDS VARIOUS TECHNOLOGY USED IN PUBLIC SECTOR BANKS WITH REFERENCE TO COIMBATORE DISTRICT
| Main Authors: | N. Jisha, Dr. C. R. Karpagam |
|---|---|
| Format: | Article |
| Terbitan: |
, 2017
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| Subjects: | |
| Online Access: |
https://zenodo.org/record/252122 |
Daftar Isi:
- The main is to trace the developments and the deployment of the technology in banking sector and to study the level of satisfaction of customers towards various technology used in public sector banks. The main objective of the study is to trace the developments and the deployment of the technology in banking sector and to study the level of satisfaction of customers towards various technology used in public banking. For this purpose a sample of 250 was collected from the respondents and the respondents are those who use banking services in Coimbatore were percentage analysis, chi square and weighted average were used as tools to analyse the data. The conclusion is that the overall the customers are satisfied with the service provided by the banks.