A Theoretical Approach to the Formation of Quality of Experience and User Behavior in Multimedia Services

Main Authors: Robitza, Werner, Schönfellner, Sabine, Raake, Alexander
Format: Proceeding Journal
Terbitan: , 2016
Online Access: https://zenodo.org/record/163085
Daftar Isi:
  • This paper presents a conceptual model that relates the quality formation process---as established in literature---to human behavior in multimedia consumption. It gives theoretical definitions of behavioral aspects to allow a common understanding of the terms in the User Experience and Quality of Experience communities. The work creates a basis for the predictive modeling of behavior, identifies challenges for its practical assessment, and poses research questions that will need to be answered.