Analisis Kepuasan Pelanggan 3rd Party Terhadap Kualitas Jasa Logistik PT Cipta Krida Bahari ( CKB Logistik) Dengan Menggunakan Metode Servqual dan Importance Performance Analysis ( IPA )

Main Author: Jayanti, Marbun
Format: Thesis NonPeerReviewed Book Bachelors
Bahasa: eng
Terbitan: , 2019
Subjects:
Online Access: http://repository.unugha.ac.id/503/1/Analisis%20Kepuasan%20Pelanggan%203rd%20Party%20Terhadap%20Kualitas%20Jasa%20Logistik%20PT%20Cipta%20Krida%20Bahari%20%28%20CKB%20Logistik%29%20Dengan%20Menggunakan%20Metode%20Servqual%20%20dan%20Importance%20Performance%20Analysis%20%28%20IPA%20%29.pdf
http://repository.unugha.ac.id/503/