FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS MAHASISWA

Main Author: Wardati, Emi; STIE TOTALWIN SEMARANG
Format: Article info application/pdf eJournal
Bahasa: eng
Terbitan: STIE Totalwin Semarang , 2014
Online Access: http://jurnal.stietotalwin.ac.id/index.php/JurnalIlmuManajemendanAkunta/article/view/117
http://jurnal.stietotalwin.ac.id/index.php/JurnalIlmuManajemendanAkunta/article/view/117/113
Daftar Isi:
  • The purpose of this research is to analyze the influence of the quality of teaching, and the quality of service in conjunction with satisfaction and loyalty student of the STIE Totalwin Semarang. Data were obtained through a questionnaire and analyzed using Structural Equation Modeling (SEM). The results showed that student loyalty can be built from a variable learning through student satisfaction and student loyalty can also be constructed from the quality of service through student satisfaction.