PENERAPAN ETIKA KERJA BAGIAN CUSTOMER SERVICE PADA PT BANK PEMBANGUNAN DAERAH SUMATERA SELATAN DAN BANGKA BELITUNG CABANG SAKO KENTEN PALEMBANG
| Main Author: | Agustri Putri, Widya |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2014
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| Subjects: | |
| Online Access: |
http://eprints.polsri.ac.id/645/1/COVER.pdf http://eprints.polsri.ac.id/645/2/BAB%20I.pdf http://eprints.polsri.ac.id/645/3/BAB%20II.pdf http://eprints.polsri.ac.id/645/4/BAB%20III.pdf http://eprints.polsri.ac.id/645/5/BAB%20IV.pdf http://eprints.polsri.ac.id/645/6/BAB%20V.pdf http://eprints.polsri.ac.id/645/7/DAFTAR%20PUSTAKA.pdf http://eprints.polsri.ac.id/645/ |
Daftar Isi:
- This final report entitled The aplication of working ethics at Customer Service division in supporting branch of PT Bank Pembangunan Daerah Sumatera Selatan dan Bangka Belitung Sako Kenten Palembang. This Branch is located in Sako Kenten Palembang. This final report is made to know the aplication of working ethics in that branch. This report is made using interview, library research and questionnaire methods data with Slovin Scale and showed with percentage. The result of this final report will inform us that PT Bank Pembangunan Daerah Sumatera Selatan branch Sako Kenten Palembang still needs improvements to develop the application of their employees working ethics. They should give a punishment to the employees who does not obey the regulation. Keyword: Working ethic, Employee, Slovin Scale.