ANALISIS KUALITAS PELAYANAN PADA JASA AC DAN CCTV MENGGUNAKAN SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT
| Main Authors: | Qurniawan, Adie, Mahbubah, Nina Aini, Ismiah, Elly |
|---|---|
| Format: | Article NonPeerReviewed Book |
| Bahasa: | eng |
| Subjects: | |
| Online Access: |
http://eprints.umg.ac.id/3565/1/14612130%20Adie%20Qurniawan.pdf http://eprints.umg.ac.id/3565/ |