ANALISA KUALITAS LAYANAN DENGAN MODEL KANO DAN QUALITY FUNCTION DEPLOYMENT (QFD) PADA JNE EXPRESS (Studi Kasus: JNE Express, Cabang Gresik)
| Main Authors: | Fatimatuzzahra, Fatimatuzzahra, Mahbubah, Nina Aini, Pusporini, Pregiwati |
|---|---|
| Format: | Article NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2018
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| Subjects: | |
| Online Access: |
http://eprints.umg.ac.id/1393/1/13611031%20Fatimatuzzahra%20ANALISA%20KUALITAS%20LAYANAN%20DENGAN%20MODEL%20KANO%20DAN%20QUALITY%20FUNCTION%20DEPLOYMENT%20%28QFD%29%20PADA%20JNE%20EXPRESS.pdf http://eprints.umg.ac.id/1393/ |
| Description not available. |