PENGARUH KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KUALITAS PELAYANAN PENDIDIKAN DI SMP NEGERI 2 MODAYAG KABUPATEN BOLAANG MONGONDOW TIMUR
| Main Authors: | MAMAHIT, KLARITA PRISILIA, LENGKONG, FLORENCE, TAMPONGANGOY, DEISY |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | eng |
| Terbitan: |
Sam Ratulangi University
, 2019
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| Online Access: |
http://ejournal.unsrat.ac.id/index.php/JAP/article/view/23639 http://ejournal.unsrat.ac.id/index.php/JAP/article/view/23639/23325 |
Daftar Isi:
- Abstract: This research aims to find out: is there a principal leadership influence to the quality of educational services in the State Junior 2 East Bolaang Mongondow Regency Modayag. This research is quantitative research. The sample in this study are students of SMP Negeri 2 Modayag a numbering 97 people. Data collection instruments in the form of a questionnaire, consisting of 8 questions about principal and 8 questions about the quality of educational services. The issue that you want to answer in this study which is about whether the leadership of the principal influence on the quality of educational services. From the research that has been done and the result of pengolaan data with SPSS. In a test of the validity of the shows that all statements on the koesioner there is a valid data because all the coefficients r count greater than r 0.202 table. Thus, all of the items now declared valid so it can be used as a research instrument. So also with the reliability test in this research show that the value of the variable alpha cronbach's the leadership of the principal and the service quality of higher education from 0202 then data from the principal and leadership variables the quality of educational services is a data reabel status. If in the view of the t-test because the value t htung of 8.049 > t 1.986 table so that it can be concluded that there was a great influence on the leadership of the principal (X) to the quality of educational services (Y). Based on the hypothesis test showed that there was significant influence between the leadership of the headmaster to quality educational services. This is evidenced showed significant levels of less than 0.05 0.00 only. It means Ho denied and Ha is received. Based on data obtained from the results of research done then can be drawn the conclusion that the leadership of the principal influence on the quality of educational services. Suggestions for teachers and principals in order to provide a service and follow the norms of learning with high discipline, thus the process of educational services will produce a quality learner.Keywords : Leadership, Principal, Service Quality, Education.