Pengaruh Faktor Afeksi dan Kualitas Layanan Terhadap Kepuasan Pelanggan pada Program Garuda Frequent Flyer (GFF) PT. Garuda Indonesia Cabang Surabaya (Study Kasus di PT. Arkananta Tour and Travel)
| Main Author: | Soetanto, Ivana Puspita |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2012
|
| Subjects: | |
| Online Access: |
http://repositori.ukdc.ac.id/367/3/cover%2C%20bab%201%2C%20bab%202%20ivana%20puspita_archive.pdf http://repositori.ukdc.ac.id/367/2/bab%203%2C%20bab%204%20ivana%20puspita_archive.pdf http://repositori.ukdc.ac.id/367/1/bab%205%20%2C%20daftar%20pustaka_archive.pdf http://repositori.ukdc.ac.id/367/ http://repositori.ukdc.ac.id/ |
Internet
http://repositori.ukdc.ac.id/367/3/cover%2C%20bab%201%2C%20bab%202%20ivana%20puspita_archive.pdfhttp://repositori.ukdc.ac.id/367/2/bab%203%2C%20bab%204%20ivana%20puspita_archive.pdf
http://repositori.ukdc.ac.id/367/1/bab%205%20%2C%20daftar%20pustaka_archive.pdf
http://repositori.ukdc.ac.id/367/
http://repositori.ukdc.ac.id/
Lokasi
| Koleksi | Rfepository UKDC |
|---|---|
| Gedung | Perpustakaan UKDC |
| Institusi | Universitas Katolik Darma Cendika |
| Kota | KOTA SURABAYA |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |