Quality management in the service industry

Main Author: Stebbing, Lionel (-)
Format: Book
Bahasa: eng
Terbitan: New York : Ellis Horwood , 1990
Series: Seri applied science and industrial technology
Subjects:
Item Description: Indeks
Physical Description: 178 hlm. : ilus. ; 25 cm
Bibliography: Bibliografi : hlm. 174-175
ISBN: 9780137471485