Quality management in the service industry
Main Author: | Stebbing, Lionel (-) |
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Format: | Book |
Bahasa: | eng |
Terbitan: |
New York :
Ellis Horwood
, 1990
|
Series: |
Seri applied science and industrial technology
|
Subjects: |
Item Description: |
Indeks |
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Physical Description: |
178 hlm. : ilus. ; 25 cm |
Bibliography: |
Bibliografi : hlm. 174-175 |
ISBN: |
9780137471485 |