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|a Strategi pemasaran jasa penerbangan penumpang domestik PT. Garuda Indonesia dalam menghadapi persaingan industri penerbangan /
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|a Tesis (Magester) - Program Studi Ilmu Administrasi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Indonesia, 2004.
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|a Bibliografi : lembar 145-148
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