FAST PIECES Sistem Informasi AHP Activity Based Costing Analytic Hierarchy Process (AHP) Balanced Scorecard (BSC) CSI (Customer Satisfaction Index) Corporate Social Responsibility DMAIC IPA (Importance Performance Analysis) Indeks Kepuasan Masyarakat Internal Audit KPI (Key Performance Indicator) Kepuasan Pelanggan Jasa Kinerja IKM Kredit Usaha Rakyat Kriteria Pemilihan Supplier Pengendalian Internal Penilaian Kualitas Pelayanan SEM Structural equation modelling Tes Potensi Akademik analisa SWOT biaya overhead cost driver diagram fishbone gaya kepemimpinan transformasional kepuasan kerja kinerja karyawan pembebanan biaya aktivitas sistem informasi