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Putri, RachmahAgus
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Pengukuran Tingkat Kualitas Kematangan Layanan SIAKAD Universitas Islam Negeri Maulana Malik Ibrahim (UIN Maliki) Malang Berdasarkan Kerangka Kerja Information Technology Infrastru...
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NonPeerReviewed
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oleh
Putri
,
RachmahAgus
Terbitan:
2016
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Design the SLA of SIAKAD Based on CMMI-SVC and ITILV3 Framework
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Putri, Rachmah Agus; Department of Business Management and Technology, Institut Teknologi Sepuluh Nopember
,
Ginardi, Raden Vinantius Hari; Department of Business Management and Technology, Institut Teknologi Sepuluh Nopember
Terbitan:
Institut Teknologi Sepuluh Nopember, 2019
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Related Subjects
005 Computer programming
CMMI-SVC
FMEA method
ITIL V3
data
programs
service design
service level agreement
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