MANAGING CUSTOMER RELATIONSHIP IN PRIORITYBANKING – TIPCE AS DRIVER OF CUSTOMER LOYALTYAND WORD OF MOUTH OF PT BANK MANDIRI. CASE STUDY OF PRIORITY BANKING CUSTOMERS IN KELAPA GADI...

oleh Pramesti, Fidelia
Terbitan: Fakultas Ekonomi & Bisnis Universitas Paramadina, 2019

Managing Customer Relationship in Retail Banking – TIPCE as Driver of Customer Loyalty and Word Of Mouth of PT Bank Mandiri. Case Study of Priority Banking Customers in Kelapa Gadi...

oleh Pramesti, Fidelia; London School of Public Relation Jakarta
Terbitan: Fakultas Ekonomi & Bisnis Universitas Paramadina, 2020